Shipping, Returns & Quality Guarantee

At GG Digital Creations, we take pride in delivering beautifully crafted, made-to-order artwork with care and reliability. Below you’ll find everything you need to know about our shipping, returns, and quality guarantee.

Shipping Policy

We offer free standard shipping anywhere in the United Kingdom on all art print orders.
  • Orders are typically processed and dispatched within 1–3 working days.
  • Delivery within the UK usually takes 3–6 working days after dispatch.
  • All items are printed locally whenever possible to reduce delivery times and our environmental impact.

Note: During peak periods or due to unforeseen courier delays, delivery may take slightly longer. You’ll receive tracking information once your order has been shipped.

Quality Guarantee

Every product is made to order using high-quality materials. If your print arrives damaged or with a clear production fault, please contact us within 30 days of receiving it.

Once we confirm the issue, we’ll be happy to provide a free replacement or a full refund, whichever you prefer.

Please keep in mind that small variations in colour or alignment can occur due to the printing process and are not considered defects.

Returns Policy

Because all items are custom printed to order, we are unable to accept returns or exchanges unless there is a production issue or damage in transit.

Lost or Undelivered Orders

If your order has not arrived within the estimated timeframe, or has been lost in transit, please notify us within 30 days of the estimated delivery date. We will send a replacement free of charge.

Returned to Sender

If a parcel is returned to us due to:
  • An incorrect or incomplete address
  • The parcel not being collected in time
  • Delivery being refused

…it will not be automatically resent.

You can place a new order within 30 days of the original shipment, and we’ll refund the cost of the product in the new order. You’ll only need to cover the shipping fee.

If you have any questions or issues with your order, contact us here and we’ll be glad to help.